CheckStream Teller: teller check printing software for banks and credit unions
CheckStream Teller is cloud software banks and credit unions use to print cashier's checks, official checks, money orders and loan proceeds checks at the teller line, in one pass on blank stock, with data supplied by the bank's core banking platform.
One application at the teller line instead of several slow ones, for a large bank or a small credit union. Documents are ready in seconds, so the customer is not left waiting.
Documents printed
Eight teller documents, printed at the counter
CheckStream Teller prints the official items and forms a branch hands across the counter, each on blank stock at the moment it is needed.
Cashier's checks
Official checks
Personal money orders
Loan proceeds checks
Starter checks
Deposit and withdrawal slips
Loan coupons
Licenses and registrations
How it works
How it works at the branch
The teller works in a browser, the core supplies the data, and the item prints in one pass while the customer waits.
- 1
Open it in a browser
The teller signs in to CheckStream Teller in a web browser, behind multi-factor authentication, single sign-on and IP allowlisting.
- 2
The core supplies the data
CheckStream Teller integrates with the bank's core banking platform, so the item's details come from the core rather than being retyped.
- 3
Print in one pass
The item prints in one pass on blank stock, from the branch's unique check number pool, and is ready in seconds.
- 4
Every action is reported
The print and the user who made it are recorded, and payment and user activity is reported across one branch or many.
Security
CheckStream Teller security controls
Nine named controls protect access, data and the record of what was printed. Each one is listed below exactly as it applies.
| Control | Detail |
|---|---|
| Encryption | HTTPS (SSL/TLS) on all communication to and from the application |
| Multi-factor authentication | MFA on sign-in |
| Single sign-on | Operational single sign-on (SSO) |
| IP allowlisting | Access limited to the bank's approved IP addresses |
| External penetration testing | Performed annually |
| Internal penetration testing | Performed regularly |
| Cloud data storage | All data is stored in the cloud |
| Activity reporting | All printing and user activity is reported |
| Data residency | US customer data stays on US servers |
More security detail is available on request. Request security details
Branch controls
Control across one branch or a whole network
Operations staff see what every branch printed, can void and un-void items with a full trail, and keep each branch on its own number pool.
- Reporting across branches. Payment and user activity is reported for one branch or many, from the same application.
- Void and un-void. Items can be voided and un-voided, with search and an audit trail of each change.
- Unique check number pools. Each branch prints from its own pool of check numbers, on secure stock.
- All activity reported. Every print and every user action is reported, so the record matches what crossed the counter.
Cloud or on-premise
On-premise teller printing compared with CheckStream Teller
Moving teller printing to the cloud changes who maintains the servers, how updates arrive and what happens in an outage.
| On-premise teller printing | CheckStream Teller | |
|---|---|---|
| Servers | Teller application servers maintained across the branch network | Hosted; fewer physical servers across the branch network |
| Updates | Applied and tested by the bank, branch by branch | Applied automatically, including security updates, with limited to no downtime |
| Disaster recovery | Depends on the bank's own backups of each server | Data hosted and backed up in the cloud, supporting disaster recovery and business continuity |
| Device access | The workstation where the application is installed | A web browser on a desktop, laptop, tablet or phone, subject to the bank's security settings |
| Rollout | Install and maintain the application at each branch | Open it in a browser; install a small print client on Windows for printing |
Hosting the application reduces the number of physical servers across a branch network and lowers the cost of maintaining on-premise teller applications.
Deployment
What a branch needs to run it
CheckStream Teller runs in a web browser, and printing needs one small piece of software on a Windows computer. Everything else is managed for you.
| Browsers | Chrome, Firefox, Safari, Microsoft Edge |
|---|---|
| Devices | Desktop, laptop, tablet or phone with an internet connection, subject to the bank's security settings |
| Printing | A small print client on Windows 8 or later |
| Servers | Managed for you |
| Updates | Applied automatically, including security updates, with limited to no downtime; print client updates download from the web application |
For every size of institution
For a large bank or a small credit union
The same application serves a single-branch credit union and a regional bank with a network of branches. A small institution gets official items printed at the counter without a server to look after; a large one gets one set of controls, one audit trail and one place to report from, across every branch.
Teller printing is part of a branch of the future: customers wait less, tellers work in one application instead of several slow ones, and outdated teller stations stay in the past.
Pair it with a desktop workgroup MICR printer at each teller station, such as the P 311M or P 501M. See how branches print official items in bank branch operations and banks and financial institutions.
The CheckStream family
The rest of the CheckStream family
Three products, one question: who prints the check. Compare all three.
What is a teller check printing system?
A teller check printing system prints official items at the teller line: cashier's checks, official checks, money orders and loan proceeds checks, among others. CheckStream Teller from Rosetta Technologies does it in the cloud. The teller opens it in a web browser, the core banking platform supplies the data, and the item prints in one pass on blank stock while the customer waits.
Can a credit union print cashier's checks in house?
Yes. CheckStream Teller is built for banks and for credit unions, from a single branch to a large network. Cashier's checks, official checks and money orders print at the teller line on blank stock, from unique check number pools, with every print and user action reported.
Does CheckStream Teller integrate with our core?
CheckStream Teller integrates with the bank's core banking platform, which supplies the data for each item, so the teller does not retype it. Talk to Rosetta Technologies about your core during the demo.
Is customer data kept in the US?
Yes. US customer data stays on US servers. All data is stored in the cloud, all communication with the application is encrypted with HTTPS (SSL/TLS), and all printing and user activity is reported.
What happens to teller printing in a disaster recovery event?
Because CheckStream Teller is hosted and its data is backed up in the cloud, it supports disaster recovery and business continuity: the application does not depend on a server in the branch. Tellers reach it in a web browser from any device the bank's security settings allow, and print through the Windows print client.
What does a branch need to run it?
A supported web browser (Chrome, Firefox, Safari or Microsoft Edge) on a desktop, laptop, tablet or phone, subject to the bank's security settings, and for printing, a small print client on Windows 8 or later. Servers and updates are managed for you, and print client updates download from the web application.
How is CheckStream Teller priced?
CheckStream Teller is quoted directly for each bank or credit union, after a demo, based on its branch network. Request a demo and Rosetta Technologies will prepare a quote for your branches.
Get in touch
Request a demo of CheckStream Teller
Tell us how many branches you run and which items you print at the counter. We will show you CheckStream Teller printing them.
- (800) 937-4224
- info@rosettatechnologies.com
- Monday through Friday, 8:00am to 5:00pm ET
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