Payroll and insurance claims

Large runs, a fixed date, and a person waiting on each one

Payroll and claims work is defined by its deadline. The run is large, it happens on a date everyone already knows, and every rejected item is a person who did not get paid on the day they expected to be.

This is the buyer for whom a 2% reject rate is not an abstraction. On a twenty thousand item run it is four hundred people. We formulate ProMark MICR toner per print engine rather than selling one universal product, which is where the difference between a 0.1% reject rate and an industry-typical 2% to 4% comes from.

A Pro 8420M production MICR system in a payroll department in a converted brick and timber building
What the job demands

Four things that decide whether this works

A date that does not move

The run happens on a schedule set by the pay period or the claims cycle. Capacity has to cover the peak, not the average.

Rejects measured in people

At an industry-typical 2% to 4%, a twenty thousand item run produces four hundred to eight hundred items that a bank handles by hand and charges for.

One blank stock for every account

Printing on demand from blank safety stock removes the separate pre-printed inventory for each account, and the reorder that follows any change.

Security on the item itself

The background, the logo, and the security features print in the same pass as the MICR line, so nothing of value sits in a drawer between runs.

A payroll specialist checking a printed check at the output of a Pro 8420M production MICR system, stacks of finished checks beside her

Payroll and claims: what a reject rate costs on a twenty thousand item run

ProMark MICR toner, 0.1% reject rate
20 items
Industry typical, low: 2% reject rate
400 items
Industry typical, high: 4% reject rate
800 items

Items a bank handles by hand, and charges for. Every rejected item on a payroll run is a person who was not paid on the day they expected to be. That is why the rate matters more than the toner price.

Item counts are arithmetic on a twenty thousand item run. Rates are the ProMark figure and the industry-typical range.

What it takes

Printer, software, supplies

Each model below is sized to this buyer's monthly volume, with room for the peak month.

Print

Workgroup or production, by monthly volume

The SP 8400DNM handles up to 53,000 pages a month at 60 pages per minute. Above that, the Pro C7500PM handles up to 240,000 pages a month. Pick the band the peak run falls inside, not the average month.

Compose

CheckStream

Accounting data, the check template, and the MICR font merge in one pass. Six editions differ on two rows: maximum users and printer support. Every other capability in the matrix is identical across LS, Office, and Pro.

Supply

ProMark MICR toner and maintenance kits

A maintenance kit replaces the fuser, drum, transfer roller, pickup rollers, and separation pads before wear shows up in a reject report. Fuser condition affects how toner adheres, which is why kits are a condition of the guarantee.

The MICR Performance Guarantee

We cover bank fees for rejected checks over the bank's acceptable rate, where our materials caused the reject.

Five conditions apply together: a Rosetta Technologies branded printer, purchase from an authorized source, approved supplies, our MICR fonts, and continuous maintenance under an approved service plan. Mixing standard and MICR toner cartridges or photoconductor drum units is an explicit exclusion.

An insurance claims operation with three staff at monitors along a long desk, printed output accumulating in trays between them, and a workgroup MICR printer at the end of the run

An insurance claims operation. Claim checks and explanation-of-benefit documents print to a fixed date each cycle.

Questions this buyer asks

Straight answers

How large a run can one printer handle?

Plan against the recommended monthly volume, not the maximum duty cycle. The SP 8400DNM handles up to 53,000 pages a month and the Pro C7500PM up to 240,000. Duty cycle figures are higher and describe a limit rather than a sustainable workload.

Can checks be printed on plain paper?

Checks print on blank check safety stock, which ANSI X9.18 specifies at 24 lb, Sheffield smoothness 120 to 150, 4.5% moisture content, and no ferromagnetic material in the paper. Stock outside the specification produces rejects on a printer in perfect calibration.

Does a standard office printer work with MICR toner?

No. Magnetic toner is one of three requirements. The printer also has to be calibrated and verified on a MICR verifier before it ships, and it has to use certified E-13B or CMC-7 fonts tuned to that engine and toner. Toner alone satisfies one of the three, which is why that output still gets rejected.

What does a 0.1% reject rate mean on a real run?

On a twenty thousand item run, 0.1% is twenty items. At an industry-typical 2% to 4% it is four hundred to eight hundred. The ProMark figure was independently tested on an IBM 3890 high-speed reader/sorter.

Other operations

A different job needs a different answer

Banks and financial institutions

Banks and Financial Institutions

A bank is the one buyer that sits on both sides of the MICR line. It prints items that have to clear, and it receives items that have to be read, returned, and replaced. Both jobs run on a clock that does not move.

See the fit
Healthcare payers and providers

Healthcare Payers and Providers

A healthcare payment is rarely just a check. It arrives with remittance detail the provider has to reconcile against claims, and the two have to stay together from the printer to the envelope.

See the fit
Government and education

Government and Education

A city finance office, a school district and a university bursar are running the same job: scheduled disbursements that cannot be late, paid to people who are not set up for electronic payment, under a purchasing policy that has to be satisfied before anything is bought.

See the fit
Small and mid-size business

Small and Mid-Size Business

Below a certain volume the question is not throughput. It is whether a finance team should be storing, securing, counting, and destroying pre-printed check stock for every account it holds.

See the fit
Service bureaus and commercial printers

Service Bureaus and Commercial Printers

A commercial printer or mailing house is not printing its own checks. It is printing other organizations' checks, which changes the problem: many accounts, many templates, other people's deadlines, and a reject that is your fault and their money.

See the fit
Check return and IRD teams

Check Return and IRD Teams

A return item arrives as a record in a cash letter file. It leaves as a physical document that carries its own MICR line, or it does not leave at all and somebody works it by hand.

See the fit
Get in touch

What does your payroll or claims run look like on its worst day?

The peak is what the equipment has to survive, not the average. Tell us the peak and the deadline it has to clear.

We use this to reply to you. Nothing else. See privacy.