5912 Breckenridge Pkwy Suite B Tampa, FL 33610
Rosetta Technologies Customer Care Program provides a special level of service for our customers. We strive to provide our customers with the highest quality products and services suited to meet their needs.
The pre-packaged solution for accepting and processing X9.37 electronic cash letters.
With the Federal Reserve closing down paper print and processing locations, now is an important time to evaluate your return items process. Receiving paper returns from the Fed could take four or five days—or more—once the changes go into effect. This puts banks and credit unions at risk for releasing funds before they receive notification of a rejected item, and potentially losing those funds. Now there is a better way to manage all types of electronic items received from the Fed and other exchange partners: Rosetta Technologies’ OnSight returns processing solution.
OnSight is an all-in-one, easy-to-use system that includes everything needed for financial institutions to quickly and easily transform and print IRDs from X9 electronic cash letters, without the need for costly software or extensive IT support.
With OnSight the return item process can be accomplished in 4 easy steps:
OnSight includes everything you need to get started:
Add these options for even more functionality and value:
*Customers may return OnSight to Rosetta Technologies within 30 days for a full refund of the purchase price, excluding original shipping charges. The system must be returned in good condition and working order with all components and all related documentation and manuals, and in its original packaging materials, ordinary wear and tear excepted. A valid Return Material Authorization must be received from Rosetta Technologies prior to returning the system.